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Help and support

Downloads, release notes, bulletins, and other support resources

Release Notes

  • NetX Release Notes
  • Adobe CC Panel 4 Release Notes
  • NetX I/O 4 Release Notes

Support Resources

  • Security Scan Policy
  • Service Portal
  • Support Policy
  • Scheduled Maintenance Policy
  • Release Policy
  • Support Ticket Best Practices
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Security Bulletins

  • NetX Log4j Security (CVE-2021-44228) Updates

Professional Services

  • Remote Installation Requirements
  • Remote Access Policy
  • Hard Drive Requirements
  • File Ingest Policy

Legal

  • NetX Terms of Service
  • Acceptable Use Policy
  • NetX SaaS Data Retention Policy
  • Privacy Policy
  • Analytics Data
  • NetX Accessibility Conformance Report - WCAG Edition (VPAT 2.4)
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