Characters on Windows Distorted or Incorrect


If you are hosting NetX on Windows and are experiencing an issue where characters are missing or incorrect such as "Mîchél" appearing as "M�ch�l", this is an encoding issue.

This can be fixed by configuring the Tomcat server to startup with an additional JVM flag of:



  1. Stop the NetX Service
  2. Navigate to C:\Program Files\NetXposure\bin and execute the netxw.exe configuration dialog.
  3. Once the dialog is open, click the Java tab. Then add the JVM flag to the bottom of the list in Java Options text area. Click Apply and OK.


  4. Start the NetX Service.

If there are already assets that exhibit this behavior, they will need to be resynced before their characters are replaced correctly.

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