Problem
If you are hosting NetX on Windows and are experiencing an issue where characters are missing or incorrect such as "Mîchél" appearing as "M�ch�l", this is an encoding issue.
This can be fixed by configuring the Tomcat server to startup with an additional JVM flag of:
-Dfile.encoding=UTF-8Resolution
- Stop the NetX Service
- Navigate to C:\Program Files\NetXposure\bin and execute the netxw.exe configuration dialog.
- Once the dialog is open, click the Java tab. Then add the JVM flag to the bottom of the list in Java Options text area. Click Apply and OK.
- Start the NetX Service.
If there are already assets that exhibit this behavior, they will need to be resynced before their characters are replaced correctly.