Using NetX with a Touchscreen Computer

If you are using a touchscreen computer such as a Microsoft Surface, default browser settings might result in unexpected behavior. Please see the instructions below if you are having trouble with the following operations in NetX:

  • Hidden UI functionality due to mobile device incompatibility
  • Dragging a box around assets to select them
  • Dragging assets to folders
  • Dragging the edges of a pane to resize it

These issues occur if touch event support is enabled in the browser. Touch events must be disabled for NetX to function correctly when used on a touchscreen computer.

How to Disable Touch Events


  1. Open a Chrome browser window.
  2. Go to Chrome's experiments page by typing chrome://flags in the address bar and hitting Enter.
  3. Search for Touch UI Layout
  4. Change the Touch UI Layout setting to Disabled.
  5. Close all Chrome windows and relaunch.


  1. Open a Firefox browser window
  2. Type about:config into the address bar and hit Enter.
  3. Click the "I'll be careful, I promise!" button and locate the dom.w3c_touch_events.enabled" setting.
  4. Set the value to 0 to disable touch events.
  5. Close all Firefox windows and relaunch.
Was this article helpful?
0 out of 0 found this helpful