NetX I/O 4 Installation Guide

This guide provides instructions on how to install the NetX I/O desktop application. For more information on how to configure and use NetX I/O, see the NetX I/O 4 User Guide. If you would like to run NetX I/O in CLI mode (headless), please see NetX I/O 4 CLI.

System requirements

  • NetX I/O is supported on Windows, Mac OS, and Linux operating systems. If you wish to use NetX I/O on Linux, you must install the NetX I/O CLI version: see NetX I/O 4 CLI.

  • The version indicated for use in NetX I/O's Help tab and the version of your NetX instance must match. NetX I/O 4 requires a NetX version of 9. 


Mac OS Windows
  1. To begin the installation, download the latest Mac OS installer from the Service Portal.
  2. Once you have downloaded the .pkg file, simply double-click to open and follow the prompts in the wizard to begin the installation:
  3. Once the installation has completed, click Close. You can now go into your Applications folder and double-click on NetxIO to launch the application.

Upgrading NetX I/O

Mac OS: Repeat the installation process shown above.

Windows: Download the new installer and run it. It will upgrade the previous version automatically.


  • If you receive the following error during installation, it means that you do not have Visual C++ Redistributable installed. Close the installation, install the package as described above, and restart the installation.
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